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CCB Technology reduces time spent on SAT by over 94% with Phin

JUL 2025 CCB Technology, an MSP serving small to mid-sized businesses, needed a more efficient and user-friendly security awareness training (SAT) solution. Their previous platform didn’t have a pricing model that worked well for MSPs, it presented technical challenges, and took too much time to set up and manage. Seeking a tool that would save time, reduce friction, and drive better client engagement, after a two-year evaluation of multiple providers, CCB Technology chose Phin Security.

How to Make Security Awareness Training Efficient and Effective for Admins and End-Users

MSPs run on efficiency—and your security awareness training (SAT) should too. Whether you're managing onboarding, reporting, or compliance, SAT shouldn't be another time-consuming project. It should just work. Here's how to make your SAT program highly efficient and effective—for you, your team, and your clients.

Four Ways to Run More Efficient MSP Teams and Operations

Businesses are continuously optimizing operations and risk posture for one priority or another. One constant focus for MSPs is efficiency. We’ll look at why it matters, why it’s complicated, and four ways to try to engineer more efficiency into your work.

Top 7 Impersonated Brands in Email Scams

Email scams have become increasingly sophisticated. This intricacy makes it harder to distinguish between legitimate messages and fraudulent ones. Cybercriminals know that trust is a powerful tool, so they impersonate renowned brands to trick individuals into revealing sensitive information. Whether it's a false email from a bank urging you to verify your account or any other phishing technique, these scams exploit brand recognition to appear credible.

Cybersecurity Risks of Working From Home

While flexible work from home (WFH) models offer undeniable advantages, they also create multiple opportunities for cyber threats to infiltrate critical systems. The modern workplace now demands a stronger, strategic approach to cyberattacks and vulnerability analyses that extend beyond office walls.

10 Small Business Cybersecurity Challenges

Small businesses rely on managed service providers (MSPs) to handle their IT and cybersecurity needs. However, this relationship isn't always straightforward. Some companies lack the technical knowledge to assess their security risk, and they trust their MSPs to fill the gaps. But MSPs themselves face challenges. These include balancing security services with limited resources, keeping up with changing threats and managing client expectations. This can create gaps in protection that put businesses at risk.

Phin Security secures funding to build out Security Awareness Training, limiting risk of breaches and making cybercrime less profitable

PRESS RELEASE WILMINGTON, DELAWARE – Phin Security, a company dedicated to transforming security awareness training (SAT) and phishing simulations, especially for managed service providers (MSPs), has secured seed funding from leading institutions, including Squadra Ventures, Mantis, Inner Loop Capital, and Mercato Partners as well as renowned cybersecurity experts such as those behind Perch Security, Empath, and Rewst.

Mastering MSP Sales Funnels for Growth and Retention

In 2023, about 35% of MSP executives worldwide expected acquiring more customers to be a leading challenge for their organization. If you have similar concerns for your MSP, it's time to rethink your sales funnel. The way you attract, nurture and convert leads is key to leveraging opportunities and sustaining growth for your business. Your sales funnel has the power to streamline your sales process, improve conversion rates and maximize revenue.

How Often Should You Train for Phishing?

Phishing attacks are a concern for managed service providers (MSPs). You've probably seen plenty of examples — clients falling victim to deceptive emails, clicking malicious links or unknowingly sharing sensitive information. You want to protect and keep them cybersecurity compliant, but phishing attacks are growing in sophistication.

Boost Your MSP's Success with These AI Tools and Strategies

Managed service providers (MSPs) are constantly looking for new ways to elevate their service delivery to clients. Artificial intelligence (AI) is the newest tool making waves in the industry. With capabilities that include automation, cybersecurity, and customer support, AI can make MSPs better at meeting client needs than ever.

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