Case Study

VNET Saves Time on SAT Every Month with Phin Security

Velocity Network (VNET), a growing MSP serving a diverse client base, including large universities, needed a more efficient and reliable way to manage security awareness training and phishing simulations. Their previous process required extensive manual effort, especially for reporting and onboarding, which slowed operations.

Phin Security streamlined everything through its automated reporting, simple onboarding, and “set it and forget it” functionality. As a result, VNET saved significant time, improved visibility into user performance, and strengthened client trust in their security services.

Why VNET chose Phin Security for SAT

“The onboarding process is unbelievably easy which is a huge part of why Phin has been such a standout product to us." - Ali Stockton

VNET's decision was driven by Phin’s ability to handle everything from campaign setup to reporting without manual oversight. Automated reporting stood out as a major differentiator — allowing VNET to identify repeat offenders and deliver targeted training without manually running reports.

They were also impressed by how fresh and engaging Phin’s content was, especially compared to older, outdated materials from other platforms. Combined with Phin’s quick and seamless onboarding experience, these features made the platform an ideal fit for VNET’s growing MSP operations.

Size

141 Clients

Active users

11,100+

(Former) Supervisor of Security Services

Ali Stockton

Partner Since

March 2023

Interview

August 2023

Challenges

“I didn’t have the manpower or the time to manually run all these reports to send them out to all of our customers. Phin goes above and beyond with automated reporting.” - Ali Stockton

Manual, time-consuming reporting that required individual attention for each client.
Outdated or stale training content that didn’t reflect current cybersecurity threats.
Lack of automation, forcing the security team to constantly oversee campaigns manually.
Difficulty managing complex environments, especially large clients with thousands of users and groups.
Limited support responsiveness and slow turnaround on technical needs.

Phin's Solution

"Phin does all the work for us. It is a set it and forget it product." - Ali Stockton

Phin Security provides an all-in-one platform that automates nearly every part of the awareness training and phishing simulation process. With “set it and forget it” campaigns, VNET configures training once and lets Phin handle the rest — from user enrollment to reporting. The 10-minute onboarding process is straightforward and intuitive, giving the team confidence that every step was handled correctly, even for large deployments.

Phin’s automated reporting saves countless hours, eliminating the need for manual tracking and ensuring that clients receive timely, actionable insights on user risk. The platform’s relevant, frequently updated training content, provided by six different providers, also helps VNET keep its clients educated on emerging cyber threats without extra work.

Results

“Phin has been so awesome in helping us that I really feel like you’re an extension of my security team.” - Ali Stockton

VNET's team has saved a significant amount of time with automated reporting and training campaigns and they've seen a consistent decrease in phishing click rates since starting with Phin.