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FAQ
No such thing as a bad question! Here are some of the most common we hear.
- How Can I Watch The Latest Phin Demo Video?
- Does Phin Satisfy any CIS Controls?
- Changing the Timezone in Phin Security
- Phin Security's Refund and Cancellation Policy
- Does Phin Sell Direct to Businesses?
- Admin Deletion and Integration Connection in Phin Security
- Sales Tax Exemption Certificate
- How do I update my payment information or billing address?
- Understanding Closed/Open Beta at Phin
Phishing and Training FAQ
- New User Training Experience with Phin Security
- How do I reset a training course?
- How Can I Create a Leaderboard?
- What do Training Assignments and Reminders Look Like?
- Phin Security's Training Campaigns vs. Learning Moments
- How To Download Certificate of Completion for a Course
- How often are training reminders sent out?
- Avoiding User Duplication with Azure Sync and Manual Uploads
- How can I set a campaign to launch "tomorrow"?
- Formatting Text for Phishing Templates
False Positives
Admin Access
Billing
3rd party software
- Allowlist Domains and IPs in Mailprotector for Phin
- Configuring INKY for Phin Security
- Phin Security & Mimecast Configuration Tips and Resources
- Configuring Harmony Email & Collaboration (formerly Avanan) with Phin Security
- Configuring Barracuda for Phin Security Integration
- Configuring SonicWall with Phin Security
- How to Configure Fortinet in Phin Security
- Configuring Proofpoint for Phin Security
- Configuring AppRiver for Phin Security